We will work with you to resolve any issue as quickly as possible. We want customer 100% satisfaction! If you can't come see the item yourself, then let us know what additional information or photos you need in order to make your decision and we will do our best to get it to you. We are NOT Authorized Distributor of this item. We sell SURPLUS and USED equipment ONLY.Designated trademarks, brand names and brands appearing herein are the property of their respective owners.